Please Note: ESET Endpoint Security package must be installed before launching the Catalina installation package in Self Service. If your system does not meet these requirements, you will not see an available upgrade package. Upgrade via Self Service If your computer meets the hardware requirements, a macOS 10.15 Catalina installation package will be available through Self Service on your SCS-supported Mac.To ensure our ability to continue to support your computer after January 31, 2021, please select one of the options listed below: To monitor our testing progress visit our macOS Big Sur support status page. Upgrading prematurely may result in potential issues.

Please Note: At this time, we do not recommend installing Big Sur in either preview or final form until our testing is complete. As a result, SCS Computing Facilities (SCSCF) is phasing out software support for all computers running macOS 10.13 High Sierra and will end support on January 31, 2021. In keeping with Apple's release cycle, we anticipate macOS 10.13 High Sierra will no longer receive security updates starting in January 2021. On November 12, 2020, Apple released macOS 11, Big Sur. Type in your administrator password and click OK if you are prompted to type or copy/paste in a password.MacOS 10.13 High Sierra - End of Life Support Ending JanuUpdated 11/18/20.Navigate to Contents → Helpers and double-click Uninstaller.app to run the uninstaller.Click Applications, hold CTRL, click ESET Endpoint Security or ESET Endpoint Antivirus and then select Show Package Contents from the context menu.Uninstall ESET Endpoint product for macOS Proceed to section II to uninstall your ESET endpoint product. You will see the Process completed message when ESET Remote Administrator Agent has been successfully uninstalled. Type in your administrator password and press the Enter key on your keyboard if you are prompted to type or copy/paste in a password.Navigate to Contents → Scripts and double-click mand to run the uninstaller.Click Applications, hold CTRL, click ESET Remote Administrator Agent and then select Show Package Contents from the context menu.Click Finder to open a new Finder window.Uninstall ESET Remote Administrator Agent (6.x) or ESET Management Agent (7.x/8.x) In situations where you do not want to, or cannot use a push uninstall to remove an ESET endpoint or server solution, follow the steps below to perform an uninstall on an individual client or server workstation. Perform these steps in ESET PROTECT 8.x.Perform these steps in ESET Security Management Center (ESMC) 7.x.Perform these steps in ESET Remote Administrator (ERA) 6.x.Are you an ESET Remote management console (ERA) user?

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